New-Device Migration
Photos, contacts, messages and supported app data need to move from an old device carefully.
Secure setup from the start
Correct accounts, updates, privacy settings and backups prevent many of the problems that appear months later. We help organise supported mobile devices and consoles for safer, easier everyday use.

Problems we handle
A device can work on day one while still being poorly prepared for loss, replacement, family use or account recovery.
Photos, contacts, messages and supported app data need to move from an old device carefully.
We perform a clean operating-system reinstall or supported factory reset, then complete initial setup and apply available system and driver updates.
Photos, downloads, app caches and cloud synchronisation need a clear retention plan.
We scan for and remove persistent malware, adware pop-ups, rogue profiles and suspicious tracking software using methods supported by the Android, iOS or handheld platform.
Where the device can still boot, unlock and expose its storage, we attempt to extract accessible photos, files or media to suitable external storage or a drive image before a reset or wipe.
Old system software, weak screen locks and missing recovery methods create avoidable risk.
Supported scope
Support depends on device condition, vendor support and access to the legitimate owner’s accounts. We do not bypass activation locks, passcodes or account ownership controls.
How the service works
Have the device passcode and legitimate account credentials or recovery methods available.
We check updates, storage, backup status, accounts and the requested apps or console services.
Agreed accounts, backup, privacy, family and software settings are applied.
We confirm what is backed up, how to sign in and what information must be kept safely.
Avoid future lockouts
A forgotten password is manageable when recovery details are current. It becomes much harder when the old number is gone, the recovery inbox cannot be opened or the device is activation-locked.
Local availability
Every physical service is subject to pre-registration and confirmation so the technician, location and equipment are prepared.
Device intake, collection and workshop arrangements are made after registration and confirmation. Call before travelling to a drop-off location.
10 IasonosDevice intake, collection and workshop arrangements are made after registration and confirmation. Call before travelling to a drop-off location.
The Plug, 9E Asomatou StreetSubmitting a form does not confirm an appointment. We call on the next working day to confirm arrangements. Call before travelling to any drop-off location.
Related services
Read the frequently asked questions for mobile, tablet & gaming console software services. For personal advice, call, message us or use Drop Us a Line.
Ready for the next step?
Register the device, request collection or ask for an eligible home service. Every appointment is confirmed personally.