Clean operating-system setup

Windows & macOS Installation

A clean operating-system installation can resolve persistent corruption, prepare a new SSD, remove years of software clutter and return a computer to a stable, secure foundation.

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✓ Requested backup first
✓ Licensed software only
✓ Drivers and updates included

Clean Windows and macOS installation being prepared on a computer — Back up what matters, install cleanly, update fully, verify before return.

Suitable forNew SSDs and damaged systems

DataBackup available when requested

SetupUpdates, drivers and essentials

Problems we handle

When this service is useful

Reinstallation is useful when repair would take longer than a clean start, when an SSD is replaced, or when system damage cannot be corrected reliably in place.

Repeated system corruption

Updates fail, core files are damaged or the same errors return after ordinary repair.

New SSD installation

A replacement or upgraded drive needs a fresh, correctly configured operating system.

Persistent malware concerns

A trusted clean installation may be safer than trying to remove deeply embedded unwanted software.

Years of accumulated clutter

Old drivers, abandoned software and startup items make the computer slow and unpredictable.

Preparing for a new owner

Personal data must be removed and the system returned to a clean, usable state.

Unsupported or failed upgrades

An attempted version upgrade has failed or compatibility needs to be checked before continuing.

Supported scope

What the installation can include

The exact operating-system version depends on the device, its hardware support and valid licensing. We will not bypass activation or install unlicensed commercial software.

Windows 10 or 11 where supported
Supported macOS versions for the Mac
Manufacturer drivers and firmware
System and security updates
Browser and requested essentials
Microsoft 365, LibreOffice or other licensed tools

How the service works

A clear route from request to result

Prepare your data

Place everything to keep in one clearly named folder or make your own external/cloud backup.

Confirm the scope

Tell us whether you need backup, software installation, account setup and data restoration.

Install and update

We prepare the drive, install the supported system, drivers, updates and agreed software.

Restore and verify

Requested files are returned, basic functions are checked and any remaining limitations are explained.

Before handing over the device

Put everything to keep in one unmistakable folder

Create a folder on the Desktop called “Data_to_be_Saved”, “Keep_Data” or “Save_before_Installation”. Open each location you use—Documents, Downloads, Desktop, Pictures and project folders—then drag or copy the files into that folder. Check it once more before intake.

Windows: right-click the Desktop, choose New → Folder, type the name and press Enter
macOS: click the Desktop, choose File → New Folder, type the name and press Return
Alternative: copy your files to a personal external HDD/SSD or USB drive
Alternative: confirm the files are fully synced to OneDrive, iCloud Drive, Google Drive or another cloud account

Single keep folder

Fastest handover

External drive

You retain a physical copy

Cloud storage

Accessible from another device

Local availability

Paphos and Nicosia

Every physical service is subject to pre-registration and confirmation so the technician, location and equipment are prepared.

Paphos

By confirmation

Device intake, collection and workshop arrangements are made after registration and confirmation. Call before travelling to a drop-off location.

10 Iasonos
Kato Paphos
8041, Paphos, Cyprus

Nicosia

By confirmation

Device intake, collection and workshop arrangements are made after registration and confirmation. Call before travelling to a drop-off location.

The Plug, 9E Asomatou Street
2414 Engomi, Nicosia

Submitting a form does not confirm an appointment. We call on the next working day to confirm arrangements. Call before travelling to any drop-off location.

Choose how to use this service

Service request options

These routes use the same secure registration and confirmation rules as the main request hub. Choose the option that matches where the work can be completed.

Standard option 01

Send Your Device

Complete the secure device-intake form and keep the unique reference number.
Choose an active service location, then call before travelling so we can confirm someone is available.
We examine the device after intake and call with findings and likely costs.
You decide whether to authorise the work or collect the device without proceeding.

Choose any intended drop-off date shown in the form. Before travelling, call us to confirm that someone will be available to receive the device.

Standard option 02

Request Home Collection

Ask us to collect the device and return it after diagnosis or authorised work.

Submit the collection form with the device, address and preferred date.
We call on the next working day; the request is not confirmed until that call.
After examination, we explain the issue and repair cost before any chargeable repair begins.
The device is returned whether you authorise the repair or decide not to proceed.

The fixed €20 fee covers collection and return and applies whether or not a repair takes place. Choose any preferred date; we call on the next working day to confirm the arrangements.

Request collection

Related services

Questions before you decide?

Read the frequently asked questions for windows & macos installation. For personal advice, call, message us or use Drop Us a Line.

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Ready for the next step?

Choose the right service route

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